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Great questions live here.

What types of businesses do you work with?

We click best with teams that stay curious, people who experiment, tweak, and colour outside the lines but feel their current brand doesn’t keep up. If you already have customers and revenue yet sense that “something’s off,” you’re our crowd.

Do you do strategy or design?

Both, in that order. Every engagement starts by uncovering Your Brand’s Arrow to the Heart™ (the idea that pierces your audience’s armour). Only then do we craft identity, website, and campaigns. No strategy = No project.

We already think we know the problem, can we skip strategy?

Bring your hunches; we’ll bring fresh eyes. A rapid Discovery Sprint lets us confirm, refine, or replace assumptions before pixels move. It almost always saves time and money.

What if I’m a brand-new startup?

If clear thinking and sharp design matter to you, yes. We run a leaner sprint so you launch strong without over-engineering.

What does it cost to work with you?

Every brief is different, so we scope the problem first, then the price. As a rule of thumb:

  • Branding & Strategy ( Your Brand’s Arrow to the Heart™ discovery, positioning, voice, identity kit) begins around USD 5-10 k.
  • Website Design & Build (UX, UI, Webflow/Framer dev, SEO & analytics) starts around USD 6-12 k.
  • The Whole Package: Branding & Strategy + Website—kicks off at USD 15 k+.

Unlimited review rounds are baked in, and fees are fixed. No surprises.

How long does a project take?

Strategy + Identity starts at ≈ 4-6 weeks. Add a website and you’re starting at ≈ 8-10 weeks total, with weekly milestones.

Do you work remotely?

Always, and happily. Workshops on Google Meet, white-boarding in FigJam, day-to-day pings in Slack, a shared Notion client portal for files & timelines, and walkthroughs recorded in Loom. That said, if a project begs for sticky-notes IRL, we’ll trade our desks for airport lounges and meet you around a real-life whiteboard.

What platforms do you build websites on?

We favour no/low code: Webflow for most marketing sites, Framer for animation-heavy pages, and Shopify for e-commerce.

Can you just refresh my logo?

Maybe. But we still start with Your Brand’s Arrow to the Heart™. Sometimes polish is enough; other times the story needs deeper work. We won’t sell lipstick for a broken bone, or surgery for a scratch.

How many clients do you take on at once?

Up to 5 active projects at any time, so each one gets full focus and quick feedback.

What happens after launch?

Keep us on retainer for quarterly tune-ups, A/B tests, or fast design tweaks. Or fly solo with hand-over docs, Loom videos, and editable Figma files.

Any industries you don’t touch?

If it makes the planet grimmer or our mums raise an eyebrow, we’ll politely pass. Everything else is fair game.